D365FO - Purchase Return

Order process for purchase return. Step 1. Go to Procurement and sourcing > Purchase orders > All purchase orders.

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Step 2. On the Action Pane, click on New button.

Step 3. In the Vendor account field, enter or select a value.

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Step 4. In the Purchase type field, select an option.

Step 5. In the RMA number field, type a value.

Step 6. In the Buyer group field, enter or select a value.

Step 7. In the Pool field, enter or select a value.

Step 8. Click OK.

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Step 9. Click Purchase order line.

Step 10. Click Credit note.

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Step 11. Select the Select all check box.

Step 12. Select the Select check box.

Step 13. Click OK.

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Step 14. Click Workflow to open the drop dialog.

Step 15. Click Submit > Enter Comment and click Submit.

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Step 16. Click Workflow to open the drop dialog.

Step 17. Click Complete > Enter Comment and click Complete.

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Step 18. Click Workflow to open the drop dialog.

Step 19. Click Approve > Enter Comment and click Approve.

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Step 20. On the Action Pane, click Purchase.

Step 21. Click Confirm.

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Step 22. On the Action Pane, click Receive.

Step 23. Click Product receipt.

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Step 24. In the Product receipt field, type a value.

Step 25. Click OK.

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Step 26. On the Action Pane, click Invoice.

Step 27. Click Credit invoicing.

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Step 28. In the Reason code field, enter or select a value.

Step 29. In the Reason comment field, type a value.

Step 30. Click OK.

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Step 31. On the Action Pane, click Invoice.

Step 32. Click Invoice.

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Step 33. In the Number field, type a value.

Step 34. In the Invoice description field, type a value.

Step 35. In the Invoice date field, enter a date.

Step 36. On the Action Pane, click Post button.

Step 37. On the Action Pane, click Close button.

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Article details:
Published date: 12/03/2024 11:45AM
Last updated: 12/03/2024 11:51AM (kaiyin.tan@daxonet.com)
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Author: kaiyin.tan@daxonet.com
Permalink: https://doc.daxonet.com/kb/825876